Strengthening Customer Relationships with 3manager
- Henrik Lundsholm
- Oct 3
- 2 min de lecture
Keeping customers is just as important as winning new ones. In managed print services, renewals and long-term agreements are where dealers build lasting value.
The challenge is simple: how do you show your customers that you understand their needs and that you bring more than just device monitoring?
That is where 3manager makes the difference.
From raw data to real conversations
Many dealers still struggle with reports that only deliver counters and toner levels. Customers rarely find value in numbers alone. What they want is clarity. They want to understand their costs, see risks before they turn into problems, and know they can trust you to guide them.
With 3manager, account managers can walk into every meeting prepared with:
✔️ Clear fleet overviews
✔️ Usage and cost insights
✔️ Actionable trends that matter to the customer
Instead of defending invoices, you can shift the conversation to planning the future.
Spotting problems before they hurt retention
Losing a customer is expensive. Winning back lost trust is harder than preventing issues in the first place. 3manager helps you stay ahead by:
✔️ Identifying cost or volume spikes early
✔️ Highlighting underused or overworked devices
✔️ Providing reliable data customers can act on
When you bring this level of insight to the table, you prove your value month after month. Retention is not about promises. It is about proving that you are the partner who sees problems before they turn into costs.
Turning meetings into strategy sessions
The best customer meetings are not about explaining line items. They are about showing opportunities and shaping long-term print strategies together.
3manager gives you the data to:
✔️ Show how their fleet is performing
✔️ Highlight risks and opportunities
✔️ Support sustainability and cost-saving initiatives
This turns a standard review into a real strategy session where you help the customer make better decisions for the future.
Proving value builds trust
Customers remember partners who simplify complexity. By using 3manager to deliver clarity, you build stronger relationships, secure renewals, and open the door for growth.
If you want to strengthen retention, improve customer value, and give your account managers the insights they need, 3manager is the platform that makes it possible.
